CANCELLATION POLICY:

        • If you want to cancel the order before your product has been dispatched, we will initiate the refund after deducting a nominal charge of 2% of the order value other than GPU/ graphics cards within 24-72 business hours after receiving the cancellation request. In case of GPU/ graphics cards, No Cancellation/Exchange or return allowed.
        • If your product has been dispatched or delivered to you then we will refund the amount after deducting the shipping charges (both side) and a nominal charge of 2% of the order value other than GPU/ graphics cards within 24-72 business hours after receiving the product. In case of GPU/ graphics cards, No Cancellation/Exchange or return allowed.
        • No Cancellation/Exchange On Pre-Order products, gaming chairs and orders made during special offer/occasion or emergency like COVID-19 crisis.
        • No Cancellation/Exchange allowed for Cabinets/PC Case  after dispatch.
        • No Cancellation/Exchange or return allowed in any circumstances for GPU/ graphics cards
    Please call us or send us an email at Customercare@eplugit.in or send return request through our portal to cancel your order.
    Note :
    You must return in its original and proper packaging with company seal, for a refund.
    Please check model carefully before your purchase specially in case of GPU/ graphics card. We may/will not accept your request for cancellation in case any particular feature is missing in that model.
    We will not accept any type of damage/defective, seal broken or wrong product from customers for cancellation or return/refund of products.

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